Security and Confidentiality

The security and confidentiality of personal data and information resulting from counseling is a very important element that is taken into account especially in psychological meetings.

The code of ethics of the profession of psychologist provides the following principles of confidentiality on the basis of which the psychological counseling services will be carried out

  • Interruption of the service for confidentiality reasons Art. VI.1.
    The relationship between psychologists and the beneficiaries of their services is often a very sensitive relationship that requires an alliance to be carried out in good conditions of professional activity, which is why confidentiality is mandatory. When, for reasons that cannot be avoided, the psychologist can no longer maintain confidentiality, he or she will cease to provide such service.
  • Protecting confidentiality Art. VI.2.
    Psychologists will protect the confidentiality of all information gathered during their professional activities and will refrain from disclosing the information they hold about colleagues, clients of colleagues, students and members of organizations, except in the following situations: for the protection of public health, for prevention to an imminent danger, in order to prevent the commission of a criminal offense or to prevent the result of such a crime from occurring or to remove the harmful consequences of such a crime. The disclosure, by psychologists, of data that has been entrusted to them or which they have become aware of by virtue of the profession, if this is likely to violate the confidentiality clause, is prohibited.
  • The limits of confidentiality Art. VI.3.
    Psychologists clarify what measures will be taken to protect confidentiality and what family, group or community responsibilities they have to protect confidentiality when conducting research or providing services. Before receiving the consent the psychologist will inform the client about the limits of confidentiality and the conditions in which it can be violated, as well as about the possible use of the information resulting from his activity.
  • Disclosure of information Art. VI.4.
    Psychologists may share confidential information with others only with the consent of those concerned or in such a way that those targeted cannot be identified, except in situations justified by law or in circumstances of imminence or possible physical injury or crime.
  • Confidentiality of collaboration Art. VI.5.
    If two psychologists are working with the same client at the same time, they will collaborate as much as possible, without restrictions of confidentiality, except in the case where there is a clear opposition from the client in this regard. Also, the auxiliary staff will keep the confidentiality of the information to which it has access through the nature of its activities.
  • Use of information Art. VI.6.
    The results, documentation and notes of the psychologist can only be used in a formula that rigorously maintains anonymity.
  • Confidentiality towards third parties Art. VI.7.
    If there are third parties involved in the professional activity of the psychologist, he will clarify with the parties involved the limits of confidentiality, the conditions for maintaining confidentiality and will not respond to any request from a third party in the disclosure of information confidential, except under the conditions of observance of the law and the limits of confidentiality.

The deontological code of the profession of psychologist stipulates the following principles of data recording, processing and storage, based on which the psychological counseling services will be carried out

  • Obtaining permission Art. VIII.1.
    Psychologists must obtain permission from clients / subjects or their legal representatives before making audio, video, or written recordings during service provision or research.
  • Retention of data Art. VIII.2.
    Psychologists will only collect data that is relevant to the service provided and will take all measures to protect this information. The original and any copies of this information may be retained only with the agreement of the customers.
  • Data protection Article VIII.3.
    Psychologists will ensure that the records on which they have control remain identifiable only as long as they are necessary for the purpose for which they were made and present as anonymous or destroy any record under their control and which no longer needs to be identifiable. personally.
  • Data transfer Article VIII.4.
    The data collected, recorded and can be transferred to psychologists who take over clients, consulted and used by professional colleagues regardless of the form of attestation, if the data subjects unequivocally gave their consent and this consent was not withdrawn. .
  • Destruction of data Art. VIII.5.
    If the psychologist gives up his professional practice by which he made those recordings or if he retires, he will seek to destroy those records. The records may be placed to another psychologist only with the consent of those involved, obtained in advance, for those records. In case of suspension or termination of the right to free practice, the data will be destroyed, unless their transfer is required.